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What is the role of Approval Processes in Salesforce CPQ?

  1. To ensure compliance with financial regulations

  2. To automatically apply discounts

  3. To manage and authorize quotes before sending

  4. To streamline customer communication

The correct answer is: To manage and authorize quotes before sending

The role of Approval Processes in Salesforce CPQ is to manage and authorize quotes before they are sent to customers. This process allows organizations to establish workflows for reviewing and approving quotes based on predefined criteria, ensuring that all quotes meet internal standards and compliance requirements before being finalized. By implementing an approval process, companies can ensure that discounts, terms, and conditions align with their pricing strategy and business objectives. This approach enhances accountability and reduces the risk of errors or unauthorized pricing adjustments. When a quote requires approval, it typically goes through a series of checks or reviews conducted by designated approvers, which helps maintain the integrity of the quoting process. As a result, businesses can present accurate and compliant quotes to their customers, reflecting their pricing policies and strategies effectively.